This policy explains the university’s operational practices concerning visitor(s)information collected from Mahatma Gandhi University’s official websites and associated web applications and mobile application

1. General
   1. Mahatma Gandhi University, Kottayam, Kerala, operates and maintains the website with the URL ac.in, its subdomains, and the mobile application hosted under this domain/subdomain. We respect your privacy and are committed to protecting it to the extent possible.
   2. The website, web applications, and mobile applications registered under this domain or sub-domain mainly provide e-services to the public, students, and employees, thereby offering better service to their beneficiaries.
   3. The information provided through these applications may not have any legal sanctity and is for general reference only, unless otherwise specified. However, every effort has been made to provide accurate and reliable information through these applications. Users are advised to verify the correctness of the facts published here from the concerned sections/departments/offices in the University
   4. Our privacy policy is subject to change at any time without To make sure you are aware of any changes, please review this policy periodically.
   5. All partner firms and any third party working with or for us, and who have access to personal information, will be expected to read and comply with this policy.

2. How We Collect The Information
   1. Directly through the Site/subdomain web application (s): The University through its data collection form(s) may obtain your information during your interaction with different web applications. Registration is mandatory in most of the scenarios to identify the end user and share the required information. The data we collect depends on the context of your interactions with our Website/service.
   2. The University may collect information through direct interaction with you

1. The University may receive information from other sources, such as public databases, social media platforms, or other third parties

3. Use of Information collected
   1. The information collected may be used primarily to provide, maintain, protect, and improve the University’s services
   2. To create, manage, and store your educational or personnel records
   3. Provide support and respond to your requests, comments, and inquiries
   4. Send you updates, including confirmations, fee-payment invoices, notifications, administrative messages, etc.
   5. Communicate with you about promotions, upcoming events, and news about services
   6. We may process your personal information without your knowledge or consent where required by applicable law or regulation for verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution and punishment of offenses, protect, investigate, and deter fraudulent, unauthorized, or illegal activity.
   7. The University may also use your information as required by law, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules outlined in this privacy statement.

4. Data Retention and Transfer
   1. The university shall retain User-provided data for as long as you use the Application or for a reasonable time The data collected will be retained depending on the nature of the application and thereafter may be stored in aggregate. Some or all of the User Provided Data may be required for the Application to function properly
   2. The university may employ other companies/individuals to perform different functions on our The functions will include but are not limited to, fulfilling orders for services, sending postal mail and e-mail, removing repetitive information from lists, providing assistance, providing search results and links, processing payments, transmitting content, scoring risk, providing customer service, etc. These third-party service providers have access to personal information needed to perform their functions. However, the University will try to ensure that this information is not used for any other purposes without written approval from the University
   3. All data/information collected from students/employees/public over different mediums (web application(s)/mobile application/physically) will be kept strictly confidential and is used only for completing the formalities intended and for subsequent internal purposes only
5. Data Security

1. The university takes due care to protect students/employees/public data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage
2. You need to protect against unauthorized access to your password and your computers, devices, and Be sure to sign off when you finish using a shared computer

6. Changes to this Privacy Notice
   1. The university will have the discretion to update this Privacy Policy at any time. When done, the version date and number will be modified on top of the It is recommended that you frequently check the Privacy Policy for any changes to stay informed about how we are helping to protect the personal data we collect. You acknowledge and agree that it is your responsibility to review this Privacy Notice periodically and become aware of modifications
7. Children: If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use Our Website with the consent of your parent or legal

In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.

8. Links To Third-Party Site/Apps: The University website may contain links to and from other websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every website you visit
9. Contact Us: If there are any questions or concerns about this Privacy Policy, please contact us by email <itcellhelp@mgu.ac.in> or phone <0481 2733551>